The robots are coming! But maybe not in the horrific sense you imagine. On the contrary, when artificial intelligence (AI) moves into corporate learning, a lot of beautiful magic can happen. And most importantly, make it easier to create, administrate, and boost learning activities for your employees.
But first thing first...
What is AI?
AI stands for Artificial Intelligence and has become a buzzword that you may have heard a lot recently. Simply put, AI refers to computer systems that can perform tasks that typically require human intelligence, such as learning, problem-solving, and decision-making.
Today AI is used in many different fields. From agriculture to the aviation industry and perhaps in fields that many of us might not even think about.
For example, in corporate learning. AI can be a powerful tool to create more personalized, engaging employee learning experiences. And speed up your work process! And in fact, the future of work is already upon us.
Let's look into specific examples where AI can improve corporate learning...
Reskilling Personalization Virtual Assistants
Advanced Analytics AI Content Creation Translation
AI in Corporate Learning
Reskilling
However, in some cases, robots can be evil. And this is when they take over human jobs. Technology is evolving at a rapid pace, and, at the same time, it gets more capable of doing more tasks - often with a sort of routine element. When this happens, people should be reskilled into new jobs internally instead of losing their jobs completely to technology.
Reskilling is, in general, a key focus globally. The World Economic Forum anticipates that 85 million jobs will get displaced by 2025. However, the same report claims that 97 million new jobs will be created across 26 countries by the same year.
These numbers definitely underline the importance of reskilling. In the Nordics, it seems like many companies have understood this. 36,8% of respondents considered reskilling & upskilling as their top priority in Learningbank's Nordic Learning Trends Report 2023.
AI-recommended learning can come in handy to handle reskilling. That means learning recommended to you personally for you to get the right skills to move into another function internally.
The learning content provided by the AI can come to you in small pieces to unbox, called microlearning, and over a period of time. In this way, learning content will not cluster your workday and, instead, be easier to digest. This is called stretched learning.
Personalization
And now, as we are talking recommendations... AI in corporate learning is all about personal recommendations. These are some typical examples of personal recommendations an AI technology can give to you in a learning setting:
- Upskilling opportunities based on your job profile in a specific industry
- Based on your own interests
- What learning content did your teammates/organization complete?
- Most popular learning content others completed with the same job profile as you
- Best time of day to complete learning content based on your habits
- Inspiration and information on and for specific topics and job roles
Virtual Assistants
AI is not necessarily 'invincible' recommendations, just happening and flowing straight to your screen. AI can also take shape as a friendly chatbot or a virtual coach.
They are AI-personifications of the recommendations, and, at the same time, they can boost motivation where it is suitable while they keep track of learners' performance.
This creates a more personal learning experience, and this type of virtual coach can also assist in finding specific content that you ask for. This will improve the AI too, and get it even more focused on what kind of learning content you could need in the future.
Advanced Analytics
If we dig a bit deeper. AI in corporate learning can also be used in advanced analytics setups. Let's get technical: Experience APIs (xAPI) are integrations for your LMS, LXP, or LLP. An xAPI can track different types of learning activities, collect data, and store it.
The data can come from at lot of places, both your company intranet, surveys, and resumes with information about skills, courses completed, etc. This data can be used in an advanced analytics setup, where you, with the help of the AI, can find out what kind of training and learning activities are needed for this specific individual.
Furthermore, AI can be valuable for you as an administrator because you can view specific patterns and connections in the behavior of learners. By connecting the dots, you can improve the learning content at certain points - maybe to boost learner engagement and completion rates.
AI Content Creation for Employee Training
AI has revolutionized how we create content. It can speed up the process tremendously, giving us more time for strategizing, long-term planning, and evaluating our employee learning and training. And who wouldn't want that!?
For example, AI can be used to generate training content quickly and efficiently. Instead of relying on human writers to create content from scratch, the tool can create training materials based on existing data and information that you can use as a base and inspiration. This will save a significant amount of time and resources in the content creation process.
Above, we mentioned personalization, and with AI-powered tools to support your content creation in your LMS or Learning Platform, customizing training materials to meet the specific needs of individual employees or teams is even easier.
By feeding your learning platforms' AI content creation tool with employee data, such as job roles, learning styles, or performance history, it can generate personalized training content that is tailored to each individual's needs.
These are just a few examples of how AI can support your work. The possibilities with AI are endless. Find out more about how AI can help your content creation process for your employee training here. 👈
Translation of Learning Content
If you create learning content for employees in different languages, you know how time-consuming and costly it can be. But bring in the new AI and it will help you out a lot.
Forget about the old, lousy google translations that barely made sense. The new AI tools have developed a lot and are now much more accurate. With just a few clicks, you can now translate your learning material in a matter of seconds.
Don't believe us? Check out how it works in our platform 👇 or read more about the auto-translation of your employee learning modules here.
To sum it up, don't try to fight the AI. Make friends with the new AI tools and make them work for you, not against you. AI tools for employee learning & training have the potential to significantly streamline the employee training process, making it faster, more efficient, and more effective.