Digital Learning Platform for Sales & Service
Great customer experience and sales numbers all come down to the people on the frontline. Equip your employees to do their best work and increase customer experience.
Break free from ineffective training with the Learning Lifecycle Platform
Saves time for everyone
Simple and easy for the admins to create learning content and automate employee learning journeys. And it's easy for the employees to access and use at the right time.
Creates a place to learn
Accessible learning materials, recurrent training, and both required and optional learning in a safe, compliant, and respectful environment. A training academy for employees in all locations.
Lifts engagement
Easy-to-use features increase learner engagement and make the content interactive. In addition, admins get tips (in the platform) on how to create more engaging content.
Challenges in Sales
- Sales development and time to learn are deprioritized
- Lack of knowledge about products/services
- Limited coaching of employees in Sales & Customer Support
- Losing sales due to unequipped employees handling your customers or prospects.
- New hires are not getting up to speed fast enough
- Sales team productivity doesn't meet expectations
Benefits of digital Sales & Service training
Better product knowledge and communication skills |
|
Shorter time-to-productivity for new hires |
|
Improved workforce performance |
|
Easier to keep employees happy, engaged, and motivated |
”When the product videos are released, we can see that sales numbers at the specific products get higher.”
Insight to improve team performance
Learningbank gives you detailed insights into employee progress, completion, and feedback. Give your managers the tools to better coach and improve team performance.
- Analytics and reporting
- Feedback and surveys
- Development plans and goals