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Privacy Notice

 

Introduction  

We at Learningbank respect your privacy and constantly try to reach the highest levels of data protection standards.  

This Privacy Notice provides you with the necessary details on what data we collect when you visit our website, what kind of data we process, the reasons why we collect the data, how long we store the data and what rights you have regarding your personal data. 

What information do we collect?  

We use cookies and when you visit our website, we collect the following data after receiving your consent to cookies: 

  • IP address 
  • Location at login 
  • Browser type 
  • Search terms on our website 
  • Search terms on other websites 


Why do we collect your data? 

We use cookies to improve the functioning of our website and user experience as well as for the following purposes: 

  • to perform the services that we provide;  
  • for the purposes of targeted marketing; 
  • to send periodic e-mails regarding your orders or other products and services; 
  • to follow up with the orders, products, and services after correspondence (live chat, e-mail and phone inquiries). 

  • When consent is given via forms on the website, we send emails based on user activity and use email pixels to track user behavior from email opens and link clicks.


What kind of data do we process?  

We limit the personal information that we process to the greatest extent possible. Depending on the circumstances, we process the following data: 

  • Name 
  • Phone number 
  • E-mail address 
  • Invoicing, bookkeeping information and documentation 
  • Account status 
  • Google data 
  • IP addresses 
  • Facebook data 


Why do we process your data?  

When you register or make an order on our website, we might ask your personal details. We process your personal data for the following purposes:  

  • Efficient delivery of orders, services and products that we provide; 
  • Improvement of orders, services and products that we provide; 
  • Provision of service messages to users, customers and members; 
  • Sending newsletters on e-mail; 
  • Storage of personal data to comply with applicable legal requirements, such as bookkeeping acts; 
  • Sending direct messages to users, customers and members; 
  • Profiling of users, customers and members to analyze and predict their preferences and behaviour; 
  • Providing support and services messages, including answering questions and complaints and sending updates about our products and services.  
  • When consent is given on forms on the website, we send emails based on user activity and use email pixels to track user behavior from email opens and link clicks.


How long do we store your data for?  

The duration of storing your data depends on the type of cookies used. You can choose whether you give consent to only certain types of cookies or to all of them. More detailed information can be found in our Cookie Declaration. 


What is the legal basis for processing personal data?  

We rely on the following legal grounds to process your data in order to be compliant with GDPR: 

  • The processing is necessary for the performance of a contract to which the data subject is party, Art. 6 (1) (b) GDPR. 
  • We have received your consent to process your personal data, in accordance with Art. 6 (1) (a) GDPR. 
  • The processing of you personal data is necessary for the legitimate interests of Learningbank, in accordance with Art. 6 (1) (f) GDPR. Such legitimate interests include effective delivery of our Product and services to you, performing targeted marketing, administration of order, purchase history and invoicing, as well as improving the user experience for you on our website. 


Your rights  

You have a number of rights in regard to your personal data, such as: 

  • The right to access the data that we process about you, as well as the right to know the purposes of the data collection. 
  • The right to have incorrect information about you rectified. 
  • The right to have some personal information about you deleted. 
  • The right to restrict the processing of your personal information. 
  • The right to data portability. 
  • The right to object against the processing of your personal information. 

Your rights may be limited by certain conditions and restrictions, more information about your rights as the data subject can be found in the guidelines of the national data protection authorities. 


Contact information  

If you have any concerns or questions in regards to the processing of your personal data please contact us at hello@learningbank.io 

 

Update in our Privacy Policy  

Learningbank regularly reviews and updates its Privacy Policy in order to keep up with the updates in applicable laws and regulations. The latest version of our Privacy Policy can be accessed here.

Privacy Policy